Marcos R.
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I know two people from my town who won prizes, both from modest backgrounds, which gave me real confidence in these draws in a world where dishonesty seems common around gaming. My only complaint is the app itself — it feels overly complicated, and tickets you buy should appear in the app right away so you don't get anxious at checkout. Well done overall, and please keep operating with integrity.
Ana L.
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There should be more ways to pay. I tried to buy a ticket but could only use a credit card through the online payment gateway — if bank slip or other options had been available, I would have completed the purchase with the wallet app I normally use. Disappointing lack of flexibility. One star for now.
Maria L.
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Every time I buy through the app, I receive purchase confirmation by email along with the certificate, yet when I open the app it says I have no confirmed certificates. How is that possible if my card was charged? It makes me doubt whether buying here is really safe. Starting today I will not purchase through the app anymore — something is clearly wrong.
Rodrigo B.
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Why does the app keep saying my session expired every time I open it? I can still buy a ticket, but the option to mark my entries is gone — I have no way to know if any ticket won a prize. It used to work well; lately it has been awful. I am registered, yet marking tickets is impossible because that expired-session alert shows up again and again.
Higor M.
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This app has become unusable. I pick a certificate and tap finish, then the payment screen loads forever and I never get to enter my details. Going back means losing the certificate I already selected. Since in-person sales came back, it feels like winning through the app is no longer realistic.
Luciano S.
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Everything was fine until one purchase froze at checkout with an endless loading spinner. The ticket was canceled, yet my credit card was still charged. That broke my trust — without confidence in the process, the app feels unreliable and I no longer want to play through it.
Gustavo R.
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This app fails often, especially on weekends. I cannot view draw results because it keeps showing a connection error, even though the same thing happens on other phones with working internet. I am also trying to buy a ticket right now and the purchase keeps failing with the same message.
Marcos P.
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When will the bug that hides purchased tickets be fixed? My Tickets shows nothing, yet the same entries appear under the marking section. They only come back after I clear app data, and then vanish again shortly after. Buying through the app feels completely unreliable because of this.
João R.
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From what I can tell, the app has become noticeably better lately.
Luciana A.
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The app still won't launch — as of March 25 the system appears to be offline. I removed it completely and installed it again, but that didn't help. The home screen simply fails to load.